Privacy Policy
AI Publishing International LLP
Effective Date: 11 July 2026
Version: AIPI Public Privacy Text v1.0
Publisher: AI Publishing International LLP, a limited
liability partnership registered in England and Wales under company
number OC457219.
Registered Office: 24 Capital Business Centre, 22
Carlton Road, South Croydon, Surrey, England, CR2 0BS.
Primary Contact and Support Route: https://aipubs.2100.cool
Privacy Route: https://aipublishinginternational.com/privacy
Terms Route: https://aipublishinginternational.com/terms
This Privacy Policy explains how AI Publishing International LLP handles personal information when you use our websites, contact forms, learning products, protected portals, AI guides, account systems, events, and related services.
This Privacy Policy is a privacy-specific subset of the AI Publishing International LLP Terms and Conditions. It should be read together with the Terms. If there is a conflict about the handling of personal information, this Privacy Policy controls for that privacy issue. The Terms control for licensing, content use, payment, access, acceptable use, intellectual property, liability, and general service rules.
1. Who We Are
AI Publishing International LLP is the publisher and service provider for AI Publishing International learning products, websites, protected learning experiences, AI-guided educational systems, and related support routes.
For privacy requests, account-support requests, access issues, general enquiries, or data-rights requests, use:
2. Our Privacy Commitments
AI Publishing International LLP is committed to responsible personal-information handling.
Our commitments are:
- we do not sell users' personal data;
- we do not sell learner records;
- we do not sell contact-form messages;
- we do not sell account-support messages;
- we do not sell AI guide conversations;
- we collect only information that is reasonably needed for our services;
- we use personal information for legitimate, disclosed, and lawful purposes;
- we apply access, security, and operational controls appropriate to the information handled;
- we provide a contact route for privacy questions and data-rights requests.
3. Personal Information We May Collect
Depending on how you interact with us, we may collect or process:
- name;
- email address;
- company or organization;
- role or professional context;
- country, region, language preference, or timezone where relevant;
- account, login, access, or entitlement status;
- product, event, course, module, or program selected;
- purchase, invoice, payment-support, or entitlement reference;
- support message content;
- preferred contact method;
- learning progress, module status, quiz completion, workbook status, guided development usage, certificate eligibility, or other learning-state records where applicable;
- AI guide interaction content where applicable;
- technical information such as IP address, browser type, device type, logs, security signals, route activity, timestamps, and system diagnostics needed for service operation, security, fraud prevention, analytics, debugging, and abuse prevention.
We ask users not to submit passwords, payment-card numbers, private access tokens, confidential architecture identifiers, protected health information, trade secrets, confidential employer information, or unnecessary sensitive information through the contact form or AI guide conversations.
4. How We Use Personal Information
We may use personal information to:
- provide websites, portals, accounts, learning products, and AI-guided services;
- verify access, purchases, subscriptions, entitlements, and learning-product eligibility;
- respond to contact-form messages, support requests, access questions, privacy requests, rights concerns, billing-support routing, and general enquiries;
- administer learning progress, completion records, guided development usage, certificates, or learner reporting where applicable;
- operate Qubit and other AI guides as learning-support systems;
- maintain security, detect abuse, prevent fraud, protect accounts, and investigate incidents;
- improve service quality, learning flows, content clarity, user experience, and operational reliability;
- maintain records required for legitimate business, legal, compliance, tax, accounting, and dispute-resolution purposes;
- protect AI Publishing International LLP users, systems, content, intellectual property, and legal rights.
5. Lawful Bases for Processing
Where UK GDPR, EU GDPR, or similar data-protection law applies, we rely on lawful bases that may include:
- Contract: to provide products, accounts, portals, learning access, subscriptions, events, or services you request;
- Legitimate interests: to operate, secure, improve, and support our services, protect our rights, prevent abuse, maintain records, and respond to business enquiries;
- Consent: where we ask for consent, such as certain communications, optional analytics, or specific processing choices;
- Legal obligation: where we must process information for legal, tax, accounting, regulatory, court, or compliance reasons;
- Vital interests or public interest: only where legally relevant and necessary in exceptional circumstances.
When we rely on legitimate interests, we aim to balance our interests with user rights, privacy expectations, and the nature of the information involved.
6. AI Guide Conversations and Automated Systems
AI Publishing International LLP may provide AI guides, book voice agents, catalog assistants, learning facilitators, and guided development tools. These tools may process user messages and interaction context to provide learning support.
AI guides are learning-support systems. They are not human professionals and should not be used as the sole source of legal, financial, medical, employment, tax, regulatory, security, or professional advice.
We may use reasonable controls for AI-guided learning, including source and version controls, quality review, known-risk testing, incident logging, correction processes, takedown review, privacy-by-design practices, and human escalation routes.
AI guides do not by themselves grant paid access, protected content access, certificates, professional qualifications, or entitlement decisions. Access depends on account, payment, role, and entitlement systems.
We do not use AI guide conversations to sell user data.
7. Contact Form Messages
When you submit a message through the AI Publishing International LLP contact form, we may receive, review, route, retain, and respond to your message for legitimate business, support, account, product, privacy, compliance, security, and recordkeeping purposes.
We may use your message to:
- respond to your enquiry;
- help resolve account or access issues;
- route your request to the correct internal function;
- maintain support records;
- improve support quality;
- comply with legal, security, or regulatory obligations;
- protect our users, systems, content, and rights.
We do not sell contact-form messages.
8. Learner Records and Team or Enterprise Access
Some products may include learner progress, quiz results, workbook completion, guided development usage, access history, certificate eligibility, or other learning-state records.
For individual users, we use learner records to provide the learning experience, maintain progress, support completion, and provide account support.
For team, enterprise, organization, or institution purchases, learner progress or participation status may be visible to authorized administrators according to the applicable license, account role, program design, or written agreement.
We do not sell learner records.
9. Sharing Personal Information
We may share personal information only where reasonably necessary for the purposes described in this Privacy Policy or where required by law.
This may include sharing with:
- hosting, cloud, security, storage, and infrastructure providers;
- payment processors, checkout providers, accounting, invoicing, or subscription-support providers;
- login, authentication, email, communication, and support providers;
- AI infrastructure, voice-agent, or learning-technology providers where needed to operate AI-guided experiences;
- analytics or diagnostics providers where used to understand service performance and improve reliability;
- professional advisors, insurers, auditors, legal counsel, regulators, law enforcement, or courts where required or appropriate;
- authorized team or enterprise administrators where the account or program provides administrator reporting.
We do not sell personal data to advertisers, data brokers, or unrelated third parties.
10. International Transfers
Our services may involve providers, infrastructure, or users located in more than one country. Where personal information is transferred internationally, we aim to use appropriate safeguards where required by applicable data-protection law.
These safeguards may include adequacy decisions, contractual safeguards, vendor due diligence, access controls, security measures, and data-transfer terms where applicable.
11. Retention
We keep personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including service operation, account support, learning access, security, legal compliance, tax/accounting records, dispute resolution, and rights protection.
Retention periods may vary depending on the type of information, the service used, legal requirements, account status, payment records, enterprise reporting needs, and security considerations.
When information is no longer needed, we aim to delete, anonymize, or securely retain it only where a lawful reason remains.
12. Security
We use reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, disclosure, or destruction.
No online service can guarantee absolute security. Users are responsible for protecting their account credentials, using secure devices, and avoiding submission of unnecessary sensitive or confidential information.
If you believe your account or access has been compromised, contact us through:
13. Cookies, Analytics, and Technical Data
Our websites and services may use cookies, local storage, server logs, analytics tools, or similar technologies for service operation, security, performance, user experience, language preference, debugging, and analytics.
Some cookies or technical tools may be essential for service operation. Others may be optional depending on the site, region, and configuration.
Where required by law, we will provide notice and choice for non-essential cookies or similar technologies.
14. Marketing and Communications
We may send service-related messages about accounts, access, purchases, support, privacy, security, product updates, or learning participation.
We may send marketing or promotional communications where lawful and appropriate. Where consent or opt-out rights are required, we will provide the relevant choice mechanism.
You may request that we stop sending marketing communications. We may still send service, account, legal, security, billing-support, or access-related messages where necessary.
15. Your Rights
Depending on your location and applicable law, you may have rights to:
- request access to personal information we hold about you;
- request correction of inaccurate information;
- request deletion of certain information;
- restrict certain processing;
- object to certain processing;
- request portability of certain information;
- withdraw consent where processing is based on consent;
- complain to a data-protection authority.
To make a privacy or data-rights request, use:
We may need to verify your identity or authority before responding to a request.
16. Children and Minors
Our services are intended for professional, educational, organizational, author, and adult learning contexts unless a specific program states otherwise.
Children or minors should not use our services without appropriate parent, guardian, school, institution, or organizational authorization where required by law.
If you believe a child has submitted personal information without appropriate authorization, contact us through:
17. Rights Concerns, Corrections, and Takedown Requests
If you believe information or content on an AI Publishing International LLP service affects your privacy, copyright, trademark, publicity, confidentiality, or other rights, submit a detailed message through:
Please include enough information for us to understand and review the concern.
18. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, laws, data practices, AI guide experiences, vendors, contact routes, or business operations.
When we make material changes, we will update the effective date or provide notice where required.
Your continued use of our websites, content, portals, AI guides, or services after changes are posted means you accept the updated Privacy Policy where legally permitted.
19. Contact
For privacy questions, data-rights requests, account help, access issues, support, rights concerns, or general enquiries, use the AI Publishing International LLP contact form:
20. Plain-Language Summary
AI Publishing International LLP uses personal information to provide learning products, accounts, support, protected access, AI-guided learning, security, and service improvement.
We do not sell personal data, learner records, contact-form messages, account-support messages, or AI guide conversations.
AI guides may process user messages to provide learning support, but they are not human professionals and should not be relied on as the sole source of legal, financial, medical, employment, tax, regulatory, security, or other professional advice.
Use https://aipubs.2100.cool for privacy requests, account help, access questions, general enquiries, and rights concerns.